How can I send my order back?

XOUXOU EU XOUXOU US

Please send your order back to us at:

XOUXOU
c/o eCom Logistik GmbH
Straße der Einheit 142-148
14612 Falkensee

Please remember to include your order number and your full name so we can identify your return. As soon as we receive the return, we will refund the full purchase price within the following three working days using the original payment method and send you an e-mail.

Insured shipping is not necessary, but we kindly ask you to stamp your return sufficiently. 

Please note not to include the value of the goods on a return from a non-EU country as it may result in additional taxes. 

 

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