Can I change or cancel my order?

Unfortunately, we cannot change or cancel completed orders afterwards, so please check your order before completing it.

A return or exchange of your product is of course no problem.
As soon as you have received your order, you can register your return via our return and exchange portal.

Click here to go to our returns and exchanges portal:
https://eu.xouxou.com/de/a/return? 

Once we receive your return, we will process your request as requested.

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