XOUXOU EU XOUXOU US

A return is no problem.

Please register your return shipment through our returns and exchanges portal. Click here to register.

Once we receive your return, we will process your request accordingly.

If you have any questions about this process, please feel free to contact us at any time here: [email protected]

Insured shipping is not necessary, but we kindly ask you to stamp your return sufficiently.

Please note not to include the value of the goods on a return from a non-EU country as it may result in additional taxes.

If you ordered through the US shop please send your order back to us at:

Shipbob
XOUXOU
2110 S Parco Ave,
Ontario, CA 91761

Please remember to include your order number and your full name so we can identify your return. As soon as we receive the return, we will refund the full purchase price within the following three working days using the original payment method and send you an e-mail.